Monday, April 30, 2012

Local Area Businesses Give Report Card on DSTech Solutions


The following is a spot that will be appearing in The Facts, Focus & Forecasts section:

Lead partners, Sam & Denise Urick
Businesses in Brazoria County have been reporting on their experience with DSTech Solutions and how this unorthodox computer service company has allowed their businesses to excel. DSTech is a local area, family run computer service company. Lead partners Sam and Denise Urick are a husband and wife technical team with extensive experience designing and implementing computer systems and major projects for some of the nation’s largest corporations, non-profits, government offices, and small businesses. Now that team is working here to help modernize local businesses, and below they speak for themselves about how they were affected.


Performance Transmission

Performance Transmission provides general automotive services to the people in and around Angleton. To continue offering the best service to its customers, the shop was in dire need of an overhaul of its entire computer network, containing important customer information and crucial to its business operations. Jackie Moore and Jennifer Billings reported their experiences with DSTech Solutions…

“We recently had Sam and his team convert our entire database and our operations onto a new server, upgrading all of our software in the process, and adding an automated backup system. We've had bad experiences with I.T. help from other companies in the past so we were very concerned. Fortunately, the whole project was not only flawless, but incredibly seamless! That was obviously due to the way the guys at DSTech work. They were methodical in their prep work and testing out the process on dummy systems beforehand. Not only that, but they coordinated their working schedule with us so the conversion wouldn't interfere in our ability to do business. Although they also offer a monitoring service for the backup system, they also gave us the option of training one of our employees on how to do the monitoring, and were excellent trainers too. As Jackie’s daughter would say, those guys are the bomb digity bomb!!”


Best Insurance Services

Best Insurance Services has been a client of DSTech Solutions for nearly a year. They are an independent insurance provider that finds the ideal plans for their clients, from all of the highest rated companies. They were originally introduced to the company when they experienced what they thought was a small problem with their server. The problem turned out to be very significant, but DSTech was able to resolve it quickly. Russell Burnett reports on their working relationship since…

“Sam and all the folks at DSTech have treated us like family. They really take a personal interest in making sure everything in our company is working well, as though it were their own business. They have been really responsive to our calls. They offer to work after hours, lunch times, and weekends to make sure the job get done without our day to day business being interrupted. Recently we had an emergency situation and they had us back up and running in 30 minutes!”


Dr. Peter Norris, D.D.S.

Dr. Peter Norris of All Smiles Dentistry has a rare desire and commitment to invest in his own company’s success. He wants to go the extra mile, using the latest technology to ensure his clients have the best experience possible. Dr. Norris chose us to make that happen and here's what he had to say...

"Sam and his team are great! They continuously monitor our network and computers for any problems. They are able to solve things proactively before it impacts our customer service. For example, I recently got an email from Sam letting me know about a server issue that happened at 2:15am. His team had already logged onto our systems and fixed the problem before 6am that morning!"


Pregnancy Help Center

The Pregnancy Help Center maintains important and sensitive data on their computer systems. We designed and built a backup system for client data, accounting, and email - and we monitor it for them. This has been a life saver numerous times. Here's what Jackie Fuller at the Center had to say about our services...

“Sam and his team at DSTech Solutions have been a blessing to our operations. Sam sends me monthly reports identifying potential problem areas. He even helps with employee training! On a couple of occasions this past year we have lost critical accounting information, but they were able to recover everything and we were back up and running almost immediately! I highly recommend DSTech Solutions to any business looking to grow or be more effective.”


DSTech Solutions has 24/7 availability, responding any day of the week at any time as needed. The DSTech team includes Microsoft Certified Systems Engineers, Web Developers, Graphic Artists, and Programmers (C, Assembly, Java, Jquery, AJAX, PHP, Oracle, Access, MySQL, Ruby, and more). With these skills they are able to handle a wide range of customer requirements. Those who want to learn more about how their business can be more efficient and profitable can contact them at 979-316-4210 or online at www.dstechsolutions.com.


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